Digital QA Portal

This Summer's BCS SIGiST conference kicked off with a provocative talk, "Are you managing testing - or 'The test process'?", by Fiona Charles. I say provocative because the fundamental message was (paraphrased): "If you're writing test plans and you're writing test cases, you're doing it wrong."

Checklists are used in various industries to inform and track highly specialised tasks. Implementation is difficult, as people tend to think checklists are beneath them, but checklists are effective and they are simple.

Harsha Yogasundram is the QA Manager of TBWA's Tequila\ London and provides QA support for TBWA's other digital agency Agency.com. Throughout his time he has worked across some of the best known digital / media agencies in London in addition to having been a QA Manager at the BBC.

I've been asked a couple of times at the likes of events and interviews just what is different in your approach when working in QA in a digital media environment, compared to say, a software house. Of course there is no short answer to this! And before exploring this further we'd better talk semantics.